Terms of Use

1. Who we are and acceptance

ConsentMode (consentmode.org) is an initiative of an international media group, backed by ALPHAZEN TECHNOLOGIES LIMITED, located at 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX.

By creating an account or using the portal, you accept these Terms and the Privacy Policy. The system records the date, IP address and version you accepted.

If you use ConsentMode on behalf of a company or agency, you declare that you have the authority to accept these Terms for it.

2. What ConsentMode is

ConsentMode is software as a service (SaaS) that audits publishers' sites for:

• Google AdSense, Google Ad Manager and Google Ad Exchange policies;
• Better Ads Standards;
• consent and consent management platforms (CMP).

Features include reports with screenshots, scheduled monitoring, bulk audits and a fix plan. What each plan includes (limits on audits, monitored sites, people and history) appears on the plans page at the time of purchase.

The service is intended for publishers, MCM partners and agencies, for professional use.

3. Account

• Provide accurate information and keep it up to date.
• New accounts are reviewed and approved by our team. We may refuse a registration with false data or that indicates use outside these Terms.
• You are responsible for your password and for everything done with your access. Let us know right away of any unauthorized access.
• Whoever manages the customer workspace is responsible for the people who use it.
• You must be 18 years old or older.

4. Plans, payment and renewal

• Plans are monthly or annual, at the prices in effect at purchase.
• Billing is handled by Asaas, by Pix, boleto or credit card. Card details are entered on the Asaas page, not in ConsentMode.
• The plan starts when the first payment is confirmed.
• Renewal is automatic at the end of each period, for the same cycle, until you cancel.
• Invoices and receipts are in Settings › Plan.

If we change a plan's price, we will notify you at least 30 days in advance. The new price applies from the renewal after the notice, and you can cancel before then.

5. Plan change

• Upgrade (larger plan): takes effect immediately. You pay the difference prorated to the days remaining in the current period. If this difference isn't paid, the plan goes back to the previous one.
• Downgrade (smaller plan) or cycle change: takes effect at the next due date. Until then, you keep your current plan.

6. Cancellation and right of withdrawal

Cancellation: you can cancel at any time in Settings › Plan. The plan stays valid until the end of the period already paid and is not renewed. There is no penalty. We don't refund the prorated amount for the current period, except in the case below.

Withdrawal (7 days): on first purchase of a plan, you can withdraw within 7 days counting from the first payment, with a full refund, as art. 49 of the Consumer Protection Code (Código de Defesa do Consumidor) provides. Request through the portal or by email [E-MAIL DE SUPORTE]. The refund is made through the same payment method, and the plan features are ended.

7. Late payment, reversal and dispute

• Late payment: when an invoice falls due without payment, we notify you in the portal. If it stays open for 7 days, the plan features are suspended. As soon as payment is confirmed, everything comes back immediately.
• Reversal: if a subscription payment is reversed, the subscription is ended and billing stops.
• Card dispute (chargeback): plan features stay suspended until the dispute is resolved.

Account data and reports are not deleted because of late payment or suspension.

8. Acceptable use

You may audit only sites you manage or are authorized to audit (for example, your agency's or MCM network's client sites). When you request an audit, you declare that you have this authorization.

It is prohibited to:

• use the engine to scan third-party sites in bulk;
• use the service for security testing, intrusion or vulnerability hunting;
• get around blocks, plan limits or protections of the sites or of ConsentMode itself;
• generate artificial traffic, impressions or clicks, or use the service to inflate any site's metrics;
• resell the account or give third parties access to it outside your customer workspace, except by written agreement with us;
• copy, reverse engineer or bulk-extract the portal's content or how the engine works;
• use the service for illegal purposes or to harm others.

9. How the engine accesses sites

The engine only reads the sites. It opens the pages like an ordinary visitor and records what appears: HTML, screenshots, cookies and loaded scripts.

It never clicks on ads, doesn't generate impressions, doesn't submit forms, doesn't log in and doesn't access restricted areas. You don't need to give us access to the domain, Ad Manager or AdSense.

10. What the report is, and what it is not

The report is an automated technical analysis of what was publicly visible on the site at the time of the audit.

• It does not guarantee approval, unblocking, revenue increase or any decision by Google or another platform.
• It is not legal advice or certification of compliance with privacy laws.
• There may be false positives or undetected issues, and the site may change after the audit.
• Decisions about your site and the fixes you apply are your responsibility.

ConsentMode is not affiliated with, sponsored by or endorsed by Google or by the Coalition for Better Ads. Google, AdSense, Google Ad Manager and Google Ad Exchange are trademarks of Google LLC. The explanations about policies and laws in the portal are our own summaries; in case of doubt, the official text prevails.

11. Public badge

If you publish a site's badge, the rules of the Badge policy also apply. The badge indicates that an audit was recorded on the stated date. It is not Google approval or legal certification. We may withdraw a badge used in a misleading way.

12. Intellectual property

• The report is yours. You can use, download and share your audit reports however you like, including with your clients.
• The engine is ours. O software, os métodos de detecção, o portal, os textos, a marca ConsentMode e os demais elementos do serviço pertencem ao ConsentMode. The subscription gives you a personal, non-transferable license of use while the plan is active, and does not transfer any of these rights.
• The content of audited sites continues to belong to their owners.

13. Availability

We work to keep the service available, but it may be interrupted for maintenance, updates or third-party failures (hosting, network, Google or Asaas services). There is no guarantee of uninterrupted operation. We may improve, change or remove features; changes that significantly reduce what your plan includes will be announced in advance.

14. Limitation of liability

To the extent permitted by law:

• we are not liable for decisions by Google or other platforms, for loss of revenue, approval or ad accounts, or for lost profits or indirect damages;
• we are not liable for changes to sites after the audit, or for fixes made based on the report;
• for business customers, our total liability is limited to the amount paid to ConsentMode in the 12 months before the event.

Nothing in these Terms limits rights that the Consumer Protection Code guarantees where it applies, or liability for willful misconduct or gross negligence.

You are liable for damages caused by use of the service in breach of these Terms, including auditing sites without authorization.

15. Suspension and termination by us

We may suspend or terminate an account, with notice whenever possible, in case of:

• breach of these Terms, especially of acceptable use;
• abuse, fraud, or use that threatens the security or stability of the service;
• false registration data;
• court order or legal requirement.

In case of serious abuse, suspension may be immediate. If we terminate the account through no fault of yours, we refund the prorated amount for the period paid and not used.

16. Your data

The processing of personal data follows the Privacy Policy. You can download your data in Settings › Account › "Baixar meus dados" and request deletion in "Excluir minha conta". Before deletion, cancel the active subscription. Billing data and invoices are kept for the tax period.

17. Changes to these Terms

We may update these Terms. When the change is relevant, we will notify you by email and in the portal with 30 days' notice, and you will need to accept the new version to keep using the portal. The system records the version each person accepted. If you disagree, you can cancel the plan before the change takes effect.

18. Governing law and venue

These Terms are governed by Brazilian law. The courts of the district of [CIDADE/UF DO FORO] are chosen to resolve any dispute, without prejudice to the consumer's right to bring an action in the courts of their own domicile.

19. Contact

• Support and billing: [E-MAIL DE SUPORTE] or the portal's contact page.
• Privacy: [E-MAIL DO ENCARREGADO]
• ConsentMode, an initiative of an international media group backed by ALPHAZEN TECHNOLOGIES LIMITED: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX