Interrupting video interstitial
Interruptive Video Interstitials · experience 21 of 23
In an app, it is a video ad that covers the whole screen by surprise, right when the person is about to start a game level or a piece of content.
Understand it in 1 minute
This is a video ad that appears in the app when the person does not expect it, usually right after they chose to do something else. The Coalition for Better Ads gives examples: full-screen video ads that appear during the game, at the start of a level, or at the start of a piece of content. They are a problem because the person expects to start playing or viewing the content and is surprised by the video. It is like sitting down to dinner and someone turning on a TV commercial right at the first bite.
In the Coalition's tests, the experience evaluated was the interstitial video during the game or during a stretch of content, with the option to close only after 5 seconds. This was the format tested and it falls under this rule. In other words, even if the video can be closed after a few seconds, if it appears at the start of a level or a piece of content, it interrupts.
As with the image interstitial, what decides is the timing. The Coalition says that interstitial videos at the end of the game, at the end of a stretch of content or after the score screen did not fall below the standard for apps. At those moments the person has finished something and is already taking a break. One question helps: does the video appear at the end of something or after the score, or does it appear right when the person was about to start? In the second case, it interrupts and falls below the standard.
Allowed
- A video ad after the score screen.
- A video ad at the end of the game or at the end of a level.
- A video ad at the end of a stretch of content.
Not allowed
- A full-screen video at the start of a level that can only be closed after 5 seconds.
- A video ad that appears during the game, in the middle of a level.
- A video that appears at the start of the content the person just opened.
- A full-screen video that pops up by surprise right after the person chose to do something else in the app.
In practice
Imagine a puzzle app that shows a full-screen video ad at the start of each level, with a close button only after a few seconds. The person wanted to start the level and was interrupted: this is the interrupting interstitial video. If the video appeared at the end of the level or after the score screen, it would not fall below the standard.
Why it's annoying
An unexpected full-screen video at the start of a level catches the person off guard.
How to fix
- Move the video to the end of the level.
- Allow skipping.
- Cap the frequency.
In ConsentMode
Out of scope: ConsentMode audits website pages, not video players or apps.
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